Privacy Policy for SNSTutoring.com
Last Updated: 20th June 2026
Privacy Policy
Welcome to SNSTutoring.com ("SNS Tutoring", "we", "our", or "us").
SNS Tutoring provides K-12 tutoring services to students across the United Kingdom. We are committed to protecting the privacy and security of the personal information of our students, parents, guardians, tutors, and website visitors.
This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Who We Are
SNS Tutoring
Website: SNSTutoring.com
Email: info@snstutoring.com
SNS Tutoring is the data controller responsible for the personal information collected through our website and tutoring services.
2. Information We Collect
Information from Parents and Guardians
We may collect:
- Full name
- Email address
- Telephone number
- Home address
- Billing information
- Enquiry details
- Student educational requirements
Information About Students
We may collect:
- Student name
- Age and school year
- Academic goals
- Subject interests
- Assessment results
- Lesson attendance records
- Progress reports
- Learning support requirements
Information from Tutors
We may collect:
- Name and contact details
- Qualifications and certifications
- Employment history
- References
- DBS check information
- Identity verification documents
Website Usage Information
We may automatically collect:
- IP address
- Browser information
- Device information
- Website activity
- Cookies and analytics data
3. Children's Information
As SNS Tutoring provides educational services to children under the age of 18, we take extra precautions when handling children's personal information.
We generally collect student information through parents or legal guardians and only process information necessary to provide tutoring services.
4. How We Use Personal Information
We use personal information to:
- Provide tutoring services
- Match students with suitable tutors
- Schedule and manage lessons
- Monitor student progress
- Communicate with parents, students, and tutors
- Process payments
- Improve our services
- Ensure safeguarding and student welfare
- Comply with legal obligations
5. Legal Basis for Processing
Under UK GDPR, we process personal information based on:
Contract
To provide tutoring services requested by parents, guardians, or students.
Legitimate Interests
To manage and improve our educational services and business operations.
Legal Obligations
To comply with safeguarding, education, and other legal requirements.
Consent
Where required, such as for marketing communications or certain optional services.
You may withdraw consent at any time.
6. Safeguarding and Student Protection
SNS Tutoring is committed to safeguarding children and young people.
We may process personal information to:
- Verify tutor suitability
- Conduct DBS and safeguarding checks
- Investigate safeguarding concerns
- Comply with child protection obligations
Where required, information may be shared with appropriate authorities.
7. Sharing Personal Information
We may share information with:
Tutors
To facilitate lessons and educational support.
Service Providers
Including providers of:
- Website hosting
- Online lesson platforms
- Email services
- Payment processing
- Customer support systems
Legal and Regulatory Authorities
Where required by law, safeguarding obligations, court orders, or regulatory requirements.
We do not sell personal information to third parties.
8. International Transfers
Some of our service providers may process data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, including:
- UK adequacy regulations
- Standard Contractual Clauses
- Other approved legal mechanisms
9. Data Security
We implement appropriate technical and organisational measures to protect personal information, including:
- Secure encrypted connections (SSL)
- Restricted access controls
- Password-protected systems
- Staff confidentiality obligations
- Secure cloud-based storage systems
While we take reasonable steps to protect personal information, no method of transmission or storage is completely secure.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide tutoring services
- Meet legal obligations
- Resolve disputes
- Maintain educational and financial records
When information is no longer required, it is securely deleted or anonymised.
11. Marketing Communications
With your consent, we may send:
- Educational resources
- Service updates
- Newsletters
- Promotional offers
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
12. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyse website traffic
- Remember user preferences
- Enhance user experience
Users can manage cookie settings through their browser preferences.
A separate Cookie Policy may also apply.
13. Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
- Lodge a complaint with the relevant supervisory authority
To exercise these rights, please contact us at:
Email: info@snstutoring.com
14. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue.
You also have the right to lodge a complaint with:
Information Commissioner's Office
Website: ICO Official Website
15. Changes to This Privacy Policy
SNS Tutoring may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data protection practices.
Any updates will be published on this page and will take effect immediately upon posting.
Contact Us
SNS Tutoring
Website: SNSTutoring.com
Email: info@snstutoring.com
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us using the details above.